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Help

How to bid.

Discover the process for bidding and the answers to all your questions.

Corlino TIEN22 L153665 CR3 kopiëren

The process

Step 1: Register yourself

Click here to register an account. On this secured page you can fill in your personal details and then click on the Register now” button. Then you will receive a confirmation email.

Step 2: Wait for verification of your account

After registration your account need to be verified, this can take up to two days. When your account has been verified, you will receive an email where you can create your username and password.

Step 3: Bid online at the auction

On auction day you can login to the website. Fill in your email and password. This will automatically get you in the bidding system. 

The bidding screen will clearly indicate the stage at which the auction is located.

Before you can bid, you must first unlock the bid button. Unlocking the bid button separately is an additional protection for the buyer. The chance to make an offer by mistake is even reduced. After activating the bid button, you will participate in the auction by a single click on the bid button. The bidding button will always display the last bid.

If you have requested, the screen will indicate whether your bid has been accepted and whether you are the highest bidder.

Step 4: You are the highest bidder

If you are the highest bidder, you will receive an email with the confirmation. You will be contacted after the auction.

Do you have any questions and / or comments? Please send an e‑mail to info@​thecollection-​auction.​com

For technical questions, you can contact our technical help desk from 2 hours prior to the auction on +31 (0) 10 – 742 18 12

Phone bidding

If you can’t bid online, you can always place your bids by phone using the numbers in the contact section.